Community Guidelines

Velora Community Guidelines

Velora is built for real, respectful connection between consenting adults. These rules apply everywhere on the platform — profiles, photos, chats, and wellness service listings.

Be a real person

Use recent photos of yourself. Impersonation, catfishing, and AI-generated or stolen photos result in a permanent ban.

Zero tolerance

No harassment, threats, hate speech, violence, or any sexual content involving minors. These are removed immediately and reported where required by law.

No spam or scams

No solicitation, crypto pitches, paid-content promotion, or moving people off-platform to defraud them.

18+ only

Velora is strictly for adults. Service providers must submit government ID for age and identity verification.

How we enforce

  1. 1. Warning — a first or minor breach gets a formal warning recorded on your account.
  2. 2. Temporary suspension — repeat or serious breaches suspend matching and messaging for 24 hours to 7 days.
  3. 3. Permanent ban — severe violations (threats, minors, fraud) remove the account permanently.

AI moderation screens messages and uploaded photos automatically, and every report is reviewed by a human moderator with a full audit trail.

Appeals

If you believe a warning, suspension or ban was a mistake, you can submit one appeal from your Safety settings. A moderator reviews every appeal, usually within 48 hours.