Terms of Service
Last updated 2026
1. Eligibility
You must be at least 18 years old to create a Velora account. By signing up you confirm your age and that the information you provide is truthful. We remove accounts that misstate age or identity.
2. Your account
You are responsible for keeping your credentials secure and for all activity on your account. One person, one account. Impersonation, duplicate accounts and automated access are prohibited.
3. Acceptable use
You agree to follow the Community Guidelines. Harassment, hate speech, nudity, solicitation, scams, spam and any sexual services are strictly forbidden and result in removal and, where appropriate, a permanent ban.
4. Content you upload
You keep ownership of your photos and text, and grant Velora a limited licence to host and display them for the purpose of operating the service. Uploaded photos are screened automatically and may be reviewed by a moderator.
5. Wellness services and bookings
Services listed on Velora are professional, non-sexual wellness services. A booking is an agreement between the customer and the provider; Velora is not a party to that transaction and is not liable for the service delivered. Providers must be ID-verified before listing.
6. Subscriptions and payments
Premium plans are billed through our payment processor for the period shown at checkout. Access continues until the paid period ends; plans do not auto-renew silently — you are notified before expiry. Fees already paid are non-refundable except where required by law.
7. Moderation, suspension and bans
We may warn, suspend or permanently ban accounts that breach these terms or endanger other members. Every restriction can be appealed in-app, and appeals are reviewed by a human.
8. Termination by you
You can delete your account at any time from Profile → Account & data. Deletion permanently removes your profile, matches, messages and photos.
9. Disclaimer
Velora is provided “as is”. We do not conduct criminal background checks on members. Always meet in public, tell someone where you are going, and use the in-app reporting tools if something feels wrong.
10. Changes
We may update these terms; material changes will be announced in-app before taking effect.